FREQUENTLY ASKED QUESTIONS

While our vacation deals promise substantial savings, they don’t cover airfares. Most clients prefer utilizing platforms like Google Flights to seek out competitive airfare deals. Remember, selecting non-peak travel times, mid-week departures, or non-holiday durations can often yield better flight prices.

Generally, our affiliated hotels enforce a “No Pets” rule. Nonetheless, they do accommodate REGISTERED Service Animals (excluding emotional support animals) provided you present the requisite documentation when booking.

No, Vacation Deal Hub offers have no blackout dates. However, given that hotel availability operates on a first-come, first-served basis, we suggest booking your desired dates early, especially during peak seasons. While our offers provide 18 months of flexibility, hotels can fill up quickly during holidays and school breaks.

Our significant discounts are because resorts sponsor these promotions. In return, guests must meet eligibility criteria and attend a one-time resort preview during their stay, highlighting the resort’s amenities and benefits. This session is both fun and informative, with no purchase obligation.

Resorts sponsor our offers, requiring guests to meet certain criteria and attend a resort presentation. The specific eligibility requirements can be found in the Terms & Conditions of each hotel deal. For inquiries regarding eligibility, reach out to our “Vacation Support”.

We offer exclusive packages in locations like Mexico, the Dominican Republic, and more. These include luxury accommodations, unlimited meals, alcohol, non-motorized sports, and resort amenities. However, airfare and transportation aren’t covered. On average, our customers save over $2,000 compared to other platforms like Expedia. Notably, our package prices are for the entire stay and often cover 2 adults and, in some cases, 2 children 12 and under.

No. The prices shown during checkout are total costs for the entire stay, not per individual or per night. Some offers might have added perks, but the price always reflects the entire traveling party’s cost.

Click on the “Customer Support” tab to create a support ticket or call the reservations service number on your confirmation packet. We aim to respond promptly, usually within 30 minutes to email and within minutes of calling.

Policies regarding additional nights vary by hotel. To determine feasibility and rates, discuss with our reservations team when setting exact dates. Purchase the package first; the options for extra nights depend on the specific hotel and season.

Our deals primarily cover luxury accommodations and might come with added benefits like breakfast, theme park tickets, or resort credits. However, they don’t include flights or transport. The number of travelers and exact benefits differ per deal.

All taxes and fees are displayed before payment. The only potential added cost, based on individual deals, is the “Resort Fees” charged during booking. For details on any such fees for a particular hotel, check the deal’s terms and conditions.

Vacation Deal Hub offers a 5-day refund window and provides up to 18 months for you to schedule your vacation. For comprehensive details on this policy, please refer to our Terms Of Use.

After purchasing a Vacation Deal Hub Special Offer, you have 18 months to finalize your travel dates. If you decide to gift the vacation to an eligible friend or family member instead of traveling yourself, that’s allowed. However, once travel dates are locked in, transfers are no longer possible.

While you can set your travel dates instantly post-purchase, our special deals necessitate a minimum of 15 days’ advance notice. This stipulation, set by our partner hotels, ensures bookings are made at least 15 days before the desired start date. Remember, you have a broad 18-month window to determine your travel dates.

Our deals emphasize flexibility, granting you 18 months to decide on your travel dates. Regrettably, specific hotel availability is only visible post-purchase. However, our hotel availability is robust, generally allowing choices throughout the year. For optimal results, we recommend scheduling 2-3 months ahead.

Monster Reservations Group collaborates with us to deliver our stellar vacation packages, ensuring that you can book your dream vacation conveniently. With the synergy between Vacation Deal Hub and Monster Reservations Group, we promise broader date flexibility, more travel destinations, and premium accommodations.