CUSTOMER REVIEWS consistently strives to offer our customers the best possible experience with our expertly trained Customer Care Team. Don’t take our word for it, here are some recent reviews that our past customers have left about their experience with

What Our Customers Are Saying

Don’t just take our word for it

Excellent customer service by Brittani! She was knowledgeable about all of the different vacations and their many options. She was extremely nice and patient with me and Brittani answered all of my questions. My overall experience was fantastic!
I. Dobson
I want to say that Kevin in the Promotions department was absolutely fantastic. He was very knowledgeable, enthusiastic and patiently answered all of my questions (some more than once) about the vacation package I got which was a very good deal! I also want to say thank you to Tory Chestnut for giving me the information that I needed about their savings program. He was very pleasant and helpful!
A. Ariwoola
Tracy D. was by far the best with setting up our vacation to Atlantic City NJ. She was bubbly and personable with a very high level of professionalism. She made this a seamless process to pick out a lodging location with the amenities we wanted. 10/10 would love for her to be our representative every time. Thank you so much!
S. Smith
Jacob W was helpful in selecting a resort that worked for my family. He shared some good insight for me to consider and was detailed in the directions and what the expectations were. Appreciate him not rushing through everything. Very nice attitude as well. Wish I could connect with him for every booking!
D. Chambers
My experience with Monster’s reservations was absolutely the best time. Me and my husband celebrated our 3 year wedding anniversary as well as his birthday and it was beautiful, the whole five nights six days were amazing. Thank you so much Monster looking forward to my next vacation with you guys.
T. Lewis
I called today to change my first reservation- Haley was very helpful and gave me good advice for my next booking. She gave suggestions, including travel, accommodations, and lots of other information for possible destinations. Really impressive!
T. Howe